Mainscape has made a commitment to leverage technology to gain a competitive advantage in our industry. Our focus over the last few years has been the use of cell phones to electronically submit employee time information. This allows us to quickly measure performance, process payroll and generate invoices to list a few. With the relatively low cost of todays “smart” phones, we have begun to take this a step further… We have decided to develop this software “in-house” to create an industry and company specific time tracking application which will be a true “triple-win” for our customers, employees and company.
Our employees win… Every Mainscape crew leader and operations manager has been given a state of the art HTC Evo “smart” phone which included unlimited cell to cell minutes, unlimited domestic text messaging and internet. Not to mention the time savings of not having to fill out paper time sheets at the end of each work day. The use of these phones is truly a perk of being a Mainscape employee.
Our customers win… With the ability to develop custom mobile applications, we have already started to lay the groundwork for future applications with the intention of providing even better service to our customers. Crews will be able to create mobile customer service requests (CSR) allowing our workers to identify, communicate and address potential property concerns before our customer is involved. Also, our managers will be able to perform mobile property inspections while on the customer’s property to help detect possible property concerns and/or improvements. All with the goal that our customers will experience a service level second to none.
Mainscape wins… Capturing real time information through our custom time application provides many cost saving benefits including: true cost for each job, real time data tracking, allows invoices to be generated quickly and precisely, and allows future estimates to be created more accurately. All of these cost savings are able to be passed along to our customers.
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