Mainscape began working with Barefoot Resort in 2009 as the community continued to develop and mature. Five years later, Mainscape is proud to be serving the residents of Barefoot Resort as the primary landscape provider. It is an outstanding group of individuals that manage, operate, and serve as board members for this community.
Conall L. O’Brien
One of the most important tips regarding snow removal is do not let it accumulate and get away from you. It is much easier to remove smaller amounts of snow several times than to let yourself get buried and then attempt to dig yourself out when the event is over. Not only is it physically easier, but it makes it easier for you to leave your home or to have your home accessed in the event of an emergency. After the snow has fallen, choosing to walk and drive over it instead of removing it will create a hard pack base. This hard pack base is much more difficult to remove than fresh fallen snow and will require extra materials (salt/sand/ice melt) to clear your surfaces.
There are also health risks at play when dealing with snow removal. The first thing to consider before heading out into the elements to clear snow is attire. The proper cold gear is critical to safely removing snow from your property. To avoid hypothermia and frostbite, it is important to dress warmly and in layers. The purpose of the layers is to control your body’s core temperature. If you feel yourself getting too warm, you can remove a layer or add a layer should you begin to feel cold. Boot selection is another import part of cold gear. The right boot selection will not only keep your feet warm, but will also reduce the risk of slips and falls.
When shoveling snow, take it slow. Shoveling is a physically strenuous activity, similar to lifting weights; it can raise blood pressure and heart rate dramatically. Individuals who are relatively inactive should be especially careful, and anyone with a heart conditions should consult with a doctor before attempting to move snow. Whenever possible, push the snow instead of lifting it. If lifting is necessary, lift with your knees instead of your back and avoid twisting. Never lift too much snow at once. It may take a little longer, but it is safer to not overexert yourself, so use a small shovel or only fill a large one half way.
The last tip is to plan ahead. In most cases, it doesn’t just snow once per winter. So, when clearing snow that first time of the season, plan for future snowfalls. You want to make sure your banks are pushed back so that there is room for the next several times you will need to remove snow from your driveways, sidewalks, and porches.
Enjoy the snow and be safe this winter.
Branch Manager – Fort Drum
As a company, we value our customer’s time and understand that they want their landscape maintenance and snow removal issues handled as soon as possible. Consequently, we do all we can to make the communication process efficient and reliable. To this end, Mainscape offers three ways for a customer to enter a service request. A customer can enter a request via our website, by email, or by calling our 1-800 number and asking for Customer Service. Within a few minutes of receiving the request, our Customer Service Coordinators alert the appropriate Mainscape representative by using our internal Customer Service Request system. The Mainscape representative will either handle the situation on site or call the customer to set up a time to meet with him or her to handle the issue. When addressing all issues, we react quickly, while giving our customers realistic expectations of when our crews can be on site. Once a request is closed out, a representative will then follow up with the customer to ensure everything was handled to the customer’s satisfaction.
At Mainscape, we strive to provide our customers the most up-to-date information about the status of their property, and we complete all requests as quickly as possible. Mainscape views the relationship with each property as a partnership and is committed to being accessible and easy to work with because customer satisfaction is a top priority.
Customer Service Director
This year, 2013, has been an exceptional year of growth for Mainscape. We were awarded three new military contracts, the Eli Lilly corporate headquarters, and Solivita active-adult retirement community. Although very exciting, growth brings on changes that can and do stress and challenge an organization. So why grow? Mainscape’s growth this year has forced me to think about the “why” more deeply.
Growth is a natural outflow of, as well as a critical element for, a vibrant organization. To attract and maintain the best workforce in the industry, growth is a necessity. People want to be a part of a dynamic organization that, through its growth, provides the opportunity for each to advance. Stagnant organizations lose momentum and confidence, resulting in an exodus of a company’s best people. Mainscape wants to provide our people with the opportunity to grow and excel, to reach their potential. For this reason, we strive for growth. We seek the challenge and the change. Though rapid growth often requires learning at a light speed pace, doing so allows each of us to encounter new ideas and invent new solutions on a daily basis, in turn driving us to an invigorating culture.
Growth also brings hope for the future. Mainscape wants to be an organization that empowers employees. We want our people to truly believe we can improve our situation by the decisions and actions we each make and to understand the vital role they play in the success of Mainscape. The ingenuity and creativity of our employees, which are abilities God gives all of us, enable us to solve problems and work through challenging situations, which in turn makes us stronger and more capable, allowing us to accomplish more. We gain a level of confidence that allows us to be more engaged in tackling life’s ongoing issues in and outside the office. We become better husbands, fathers, wives and mothers. We are able to contribute to our churches and communities because we know we can help. At the heart of it, we want people to be empowered and to feel hopeful. We want them to know that their lives matter and that their contribution makes a difference not only to Mainscape but to all those around them.
Growth is intrinsically risky, but it also drives us and keeps us engaged. Essentially, risk, as well as the growth that can result from it, is intrinsic to the human experience. Without risk, life would be boring and uneventful. Granted, some kinds of risk we all would like to eliminate, but risk stemming from growth keeps us engaged at a very visceral level. Seeking growth, aware of the risk, involves faith, faith in God that things will get better and faith in people who are a part of our success. I believe that risking capital is a huge statement of trust in an organization; it may be the biggest compliment we can give our people. At Mainscape, however, the trust we have in our team allows us to embrace the risk, knowing that positive growth will follow.
Lastly, growth allows us to provide our customers with the best value for their dollar. As we grow, we constantly develop new ideas and a deeper understanding that allow us to better serve our customers and enhance the value of their landscape. We strive for growth because being a partner with our customer is a core value we hold, and we know that continual growth allows us to be a true partner with our customers as our relationship grows.
Yes, growth requires risk. Growth is challenging, and it often requires change. Embracing growth, however, is also empowering. It’s a driving force, requiring each of us to strive to improve, to provide better solutions, to give better service. At Mainscape, we are embracing the growth we have been blessed with. We are proud of the people who have made it possible, and we are using this time of growth as an opportunity to continually improve the value and the service we strive to bring to our partners on a daily basis.
This outing, which was played at The Governor’s Place Country Club, a beautiful golf course in the rolling hills just south of Nashville, Tennessee, was different from most standard golf fund raisers. An Air Force color guard presented colors and performed the national anthem, and each foursome had a wounded warrior in their group. Jason Bost, our “warrior,” served three tours in both Afghanistan and Iraq. After suffering injuries in a road side explosion, he returned home. Like a lot of veterans coming home from the Mideast, he suffered from PTSD, Post Traumatic Stress Disorder. Through the efforts of the VA and groups like The Wounded Warriors, Jason was able to overcome this and transition back into civilian life. Jason now volunteers in The Wounded Warrior Project to help with other veterans coming home struggling to make those same transitions.
Mainscape has sponsored many different charity fund raisers, all for very worthy causes, certainly none more deserving than this one! We look forward to continuing our association with the 18 Fore Military Families charities as they help the families and the men and women who serve and protect our country!
Chief Financial Officer
Branch Manager – Camp Lejeune/
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With the launch of the central control monitoring service a Mainscape irrigation manager can view all activities of the irrigation system daily to verify that everything is working as planned. With the strike of a key we will be notified of broken heads or zones that didn’t run as scheduled. A technician can be dispatched to repair these issues before the next regularly scheduled irrigation event. This can save thousands of gallons of water.
Over the past several months member of the Mainscape irrigation team have been trained on how to run the computer programs that are the brains of these central control systems. After a little over a month of service we are pleased with the performance.
“We are very excited to add central control monitoring to our irrigation services”; said Jeff Snyder, Director of Irrigation and Water Management. As irrigation water use becomes more scrutinized consumers will be looking for ways to better manage this precious resource.
Does this picture look familiar? This picture was taken in October 2011 after a long hot wet summer. I want everyone to focus on the front side of the bed. Do you notice the elevation change? The area of declining Junipers holds water. Note the Juniper in the background appear healthier, they also have an incremental grade change that allows excess water to be channeled away from their roots. Please also note the algae and mold on the sidewalk, also an indicator of poorly draining soils.
This dieback of Junipers is not and I repeat is not a Mite insect problem. Spraying these Junipers will not affect the eventual outcome of decline and death. Mite damage can be seen in late-spring and usually appears as a dusty plant with yellowing. Terminal twig blight can also occur on new spring growth and is diagnosed with a field observation of having a distinct lesion at the base of the stem where good growth meets the affected area. I have watched us incorrectly identify this scenario as an insect problem. Nothing short of ripping out and amending the bed to facilitate positive drainage will “cure” this decline.
Junipers prefer an environment of rich well-drained soils to reach their absolute potential. Proper bed preparation holds the key to a progressive Juniper bed, anything short of that and you are dealing with a declining asset where weeds and diseases thrive much to the chagrin of the homeowner and eventually Mainscape.